Order Instructions

Welcome to KREATORSHOP.CA, your home base for premium, custom branded pop-up promotional gear. We are proudly Canadian owned and operated, based in Chilliwack, BC and conveniently ship anywhere in Canada.

 

To order custom branded gear, you must also submit artwork for us to print. We offer assistance for this, check out our how-to guide below.

 

To place an order:

 

1. Browse our catalogue and populate your cart. 

 

2. Screenshot your cart and attach to an email of what you require to hello@kreatorshop.ca and we will be able to provide you with an estimate including shipping estimate, turnaround and delivery time. If you need to pay by PO/Invoice or e-transfer, please contact hello@kreatorshop.ca and we will set that up.


3. Download your item’s artwork templates and make sure to refer to our Artwork Guidelines. Once you have completed your artwork, submit it to us by using WeTransfer: https://kreatorshop.wetransfer.com



4. Most custom branded items ship within 7-10 days of order being placed and artwork being approved. Note that shipping times are in addition to production times. Due to the current supply chain delays, some orders may take a little longer than quoted.

 

All orders are processed Monday-Friday 7am-3pm PST. Orders placed over the weekend or on holidays will start being processed the following working day.

 

Contact hello@kreatorshop.ca at any time for questions or assistance.